MFR Coach’s Podcast w/Heather Hammell, Life + Business Coach for Myofascial Release Therapists

EP. 286 Your Silence Is Selfish: Visibility and Sales for Therapists Who Want to Help More People (with Steph Crowder)

Most therapists don’t struggle because they don’t care. They struggle because they were never taught how to sell.

In this episode of The MFR Coach Podcast, I sit down with Steph Crowder to talk about why your silence is actually costing people the help they need. Steph shares how she went from struggling in a high-pressure sales role at Groupon to becoming a sales and strategy coach who helps service-based business owners create consistent clients. We break down why sales feels so inconsistent, what’s really happening during those feast or famine cycles, and how to build a simple, repeatable process that actually works.

We also talk about rejection, visibility, and why most “no’s” aren’t final. If you’ve been holding back from talking about your work or making offers, this conversation will help you see sales differently and understand how showing up consistently is part of helping more people.

Guest Contact

Connect with Steph Crowder
Sales & Strategy Coach
Website: https://stephcrowder.com
Podcast: Courage and Clarity Podcast
Instagram: https://www.instagram.com/stephcrowder 

 

**This podcast is not medical advice and is not a substitute for consultation with an appropriate medical professional. We make no representations as to any physical, emotional, or mental health benefits that may be derived from listening to our podcast. Likewise, we do not make any representations or guarantees as to any possible income, business growth, additional clients, or any other earnings or growth benefits that may be derived from our podcast. Any testimonials, examples, or other results presented are the experiences of one client. We do not represent or guarantee you will achieve the same or similar results. You understand and agree you are solely responsible for any decisions you make from the information provided.**

 

The MFR Coach’s Podcast includes affiliate links in its show notes. This means we may earn a commission if you click on or make purchases via the links in our show notes.

EP. 285 Who Benefits When Therapists Stay Small?

In this episode, I unpack a pattern that shows up across many therapy communities but rarely gets named directly.

Therapists who are highly trained and capable still find themselves holding back. They hesitate to speak, question their own experience, and worry about stepping outside of unspoken expectations.

I break down how invisible rules, status policing, and learned helplessness shape this dynamic, and why so many practitioners end up feeling like they’re not ready yet.

We also look at how money shaming and crab bucket mentality keep therapists from building confident, sustainable practices, and who benefits when that continues.

This episode challenges you to think critically about the environments you’re participating in and what changes when you stop waiting for permission and start trusting your skills.

 

**This podcast is not medical advice and is not a substitute for consultation with an appropriate medical professional. We make no representations as to any physical, emotional, or mental health benefits that may be derived from listening to our podcast. Likewise, we do not make any representations or guarantees as to any possible income, business growth, additional clients, or any other earnings or growth benefits that may be derived from our podcast. Any testimonials, examples, or other results presented are the experiences of one client. We do not represent or guarantee you will achieve the same or similar results. You understand and agree you are solely responsible for any decisions you make from the information provided.**

 

The MFR Coach’s Podcast includes affiliate links in its show notes. This means we may earn a commission if you click on or make purchases via the links in our show notes.

EP. 284 How MFR Therapists Move From Frozen to Fully Booked

In this episode, I break down what actually gets an MFR therapist fully booked and why waiting is often the thing keeping your schedule from filling.

I share a moment from one of my clients who filled her final appointment slot with a single sentence, and how that result came from months of consistent action, not confidence. At the same time, I reflect on my own experience stepping into greater visibility and realizing how often I had been waiting for approval in my business.

We talk about how waiting shows up in MFR practices, especially in rebooking conversations and client interactions, and why it often feels responsible but leads to inaction. I explain what leadership looks like inside sessions and how clear communication makes it easier for clients to move forward.

This episode focuses on the shift from waiting to deciding, and how small, deliberate actions build a fully booked practice over time.

What you’ll learn:

• Why waiting delays your MFR practice growth
  
  
• How consistent action leads to a fully booked schedule
  
  
• The role of clear communication in client commitment
  
  
• What leadership looks like in therapy sessions
  
  
• How to take action before you feel confident

**This podcast is not medical advice and is not a substitute for consultation with an appropriate medical professional. We make no representations as to any physical, emotional, or mental health benefits that may be derived from listening to our podcast. Likewise, we do not make any representations or guarantees as to any possible income, business growth, additional clients, or any other earnings or growth benefits that may be derived from our podcast. Any testimonials, examples, or other results presented are the experiences of one client. We do not represent or guarantee you will achieve the same or similar results. You understand and agree you are solely responsible for any decisions you make from the information provided.**

 

The MFR Coach’s Podcast includes affiliate links in its show notes. This means we may earn a commission if you click on or make purchases via the links in our show notes.

EP. 283 Create a First Visit System You Can Repeat (Part 2)

In this episode, I talk about why an inconsistent rebooking rate is rarely about the economy, your town, or your clients and almost always about the structure of your first visit. I explain how improvising each session keeps you reacting instead of leading, and why hoping a client “feels enough change” creates unpredictable outcomes. You’ll learn how following a simple four-phase system brings clarity to the visit and helps clients understand why ongoing care matters.

I’ll walk through the phases of setting the destination, touching what matters, connecting the dots, and making a clear recommendation. I share how each step anchors the session, deepens trust, and prevents vague conversations at the end of the visit. I also talk about how measuring your rebooking rate, evaluating yourself honestly, and refining your recommendation language help you replace guessing with intention.

If you’ve ever wondered why some clients rebook and others don’t, even when the session felt the same, this episode shows you exactly where the gaps happen and what to adjust this week.

What You’ll Learn:
• Why improvising creates inconsistent rebooking
• How a simple four-phase structure guides the first visit
• Why setting the destination influences the entire conversation
• How linking your treatment to the client’s goals increases clarity
• How a direct recommendation supports confident decision-making

Additional Topics:
• The role of interpretation in building trust
• Where therapists unintentionally weaken their recommendations
• How self-evaluation reveals the real reason clients hesitate
• Why tracking your rebooking rate matters
• What intentional structure changes about your outcomes

If you’re ready to stop guessing and start using a first visit system that works, register for my upcoming free webinar, “The Real Reason Clients Don't Commit After the First Session," happening on March 18th at 3pm Central. Save your seat at www.themfrcoach.com/reason.

 

**This podcast is not medical advice and is not a substitute for consultation with an appropriate medical professional. We make no representations as to any physical, emotional, or mental health benefits that may be derived from listening to our podcast. Likewise, we do not make any representations or guarantees as to any possible income, business growth, additional clients, or any other earnings or growth benefits that may be derived from our podcast. Any testimonials, examples, or other results presented are the experiences of one client. We do not represent or guarantee you will achieve the same or similar results. You understand and agree you are solely responsible for any decisions you make from the information provided.**

 

The MFR Coach’s Podcast includes affiliate links in its show notes. This means we may earn a commission if you click on or make purchases via the links in our show notes.

EP. 282 Stop Making the Client Do the Heavy Lifting (Part 1)

In this episode of The MFR Coach Podcast, I talk about the subtle ways therapists make clients do the heavy lifting at the end of a first session and how this habit quietly lowers rebook rates. I explain why clients can’t decide their own treatment plan, why polite questions like “What do you think?” create hesitation, and how asking clients to choose their next step leads to uncertainty instead of commitment.

We explore how fear-based thoughts influence your recommendations, why softened language shifts responsibility back to the client, and how clean, grounded thinking helps you lead with clarity. I also share how your intake form becomes a practical tool for guidance and why self-evaluation after each session improves your ability to make clear, confident recommendations.

If you’ve ever had a client say “I’ll think about it” or leave without rebooking, this episode breaks down exactly why that happens and what you can start doing differently today.

What You’ll Learn:

• Why clients struggle to rebook when you hand decision-making back to them
  • How vague questions and multiple options create confusion
  • Why therapists hesitate to recommend a plan
  • How clean thoughts help you communicate with calm and clarity
  • How your intake form anchors better follow-up conversations

Additional Topics:

• What clients actually need at the end of a first session
  • How leadership reduces client uncertainty
  • Why education alone doesn’t create commitment
  • The role of fear in softening your recommendations
  • A simple end-of-day evaluation that improves your rebook rate

If you’re ready to stop making your clients do the work of deciding what comes next, register for the next free webinar, "The Real Reason Clients Don't Commit After the First Session," happening on March 18th at 3pm Central. Save your seat at www.themfrcoach.com/reason.

 

**This podcast is not medical advice and is not a substitute for consultation with an appropriate medical professional. We make no representations as to any physical, emotional, or mental health benefits that may be derived from listening to our podcast. Likewise, we do not make any representations or guarantees as to any possible income, business growth, additional clients, or any other earnings or growth benefits that may be derived from our podcast. Any testimonials, examples, or other results presented are the experiences of one client. We do not represent or guarantee you will achieve the same or similar results. You understand and agree you are solely responsible for any decisions you make from the information provided.**

 

The MFR Coach’s Podcast includes affiliate links in its show notes. This means we may earn a commission if you click on or make purchases via the links in our show notes.

EP. 281 Why Being Highly Trained in MFR Does Not Guarantee a Full Schedule

In this episode of The MFR Coach Podcast, I talk about why being highly trained in MFR does not guarantee a full schedule and how the moment after a first session shapes whether a client continues. I explain why skill alone doesn’t create commitment, why clients need clear direction more than detailed explanations, and how uncertainty, not location or money, is what leads them to walk away.

I’ll explore how guidance creates safety, why therapists often misread the problem, and what changes when you learn the communication skills that help clients understand their next step. I also share why seminars don’t cover these skills and why learning them is essential for a steady, fully booked practice.

What You’ll Learn:
• Why advanced MFR training doesn’t guarantee consistent bookings
• The common thoughts that hide the real rebooking issue
• How client commitment actually forms
• Why explanation isn’t the same as recommendation
• Why location and client income are rarely the true barriers

Additional Topics:
• What clients need at the end of a first session
• How clarity creates safety in decision-making
• Why uncertainty, not cost, stops clients from returning
• The missing business skills that support a full schedule
• How direction and confidence change client follow-through

If you’re ready to learn how to guide clients clearly and build the skills that support a fully booked MFR practice, register for Heather’s next free webinar, "The Real Reason Clients Don't Commit After the First Session," happening on March 18th at 3pm Central. Save your seat at www.themfrcoach.com/reason.

 

**This podcast is not medical advice and is not a substitute for consultation with an appropriate medical professional. We make no representations as to any physical, emotional, or mental health benefits that may be derived from listening to our podcast. Likewise, we do not make any representations or guarantees as to any possible income, business growth, additional clients, or any other earnings or growth benefits that may be derived from our podcast. Any testimonials, examples, or other results presented are the experiences of one client. We do not represent or guarantee you will achieve the same or similar results. You understand and agree you are solely responsible for any decisions you make from the information provided.**

 

The MFR Coach’s Podcast includes affiliate links in its show notes. This means we may earn a commission if you click on or make purchases via the links in our show notes.

EP. 280 Why Clients Don’t Commit After the First Session

In this episode of The MFR Coach Podcast, I explore why clients often feel real relief during their first session yet still hesitate to commit to additional care. I break down the difference between creating relief on the table and creating trust through leadership, and why authority, not pressure is the skill that moves clients from curiosity to commitment.

We look at how clients interpret your certainty (or uncertainty), why offering multiple options leads to confusion, and how clear evaluations and recommendations create the safety clients are seeking. I also share why structure matters more than confidence alone, and how learning to lead your sessions transforms your booking patterns and your client relationships.

What You’ll Learn:

• Why relief doesn’t automatically translate into client commitment
• The real decision clients are making during the first session
• How authority shapes a client’s willingness to follow your recommendations
• Why evaluations and clear direction build trust
• How offering too many choices leaves clients overwhelmed and unsupported

Additional Topics:

• How clients interpret hesitation, even when you don’t name it
• Why overwhelmed clients need leadership more than options
• The role structure plays in reducing overexplaining and session fatigue
• How clear recommendations create safety without pressure
• Why trust grows even when a client declines care

If you’re ready to create clarity in your sessions, lead your clients with confidence, and build a fully booked MFR practice, register for my live training on March 18 at 3pm Central: The Real Reason MFR Clients Don’t Commit After the First Session. Sign up at https://themfrcoach.com/reason.

And if you want deeper support as you learn to lead, sell MFR with clarity, and grow a consistently booked practice, explore my 12-month Foundations Coaching Program at www.themfrcoach.com/foundation.

 

**This podcast is not medical advice and is not a substitute for consultation with an appropriate medical professional. We make no representations as to any physical, emotional, or mental health benefits that may be derived from listening to our podcast. Likewise, we do not make any representations or guarantees as to any possible income, business growth, additional clients, or any other earnings or growth benefits that may be derived from our podcast. Any testimonials, examples, or other results presented are the experiences of one client. We do not represent or guarantee you will achieve the same or similar results. You understand and agree you are solely responsible for any decisions you make from the information provided.**

 

The MFR Coach’s Podcast includes affiliate links in its show notes. This means we may earn a commission if you click on or make purchases via the links in our show notes.

EP. 279 How Values Based Leadership Creates Ease in Your Business. Interview With Caryn Gillen

In this episode of The MFR Coach Podcast, I talked with master certified life and leadership coach Caryn Gillen about what values based leadership looks like in practice and how grounding your decisions in your values creates more ease, more clarity, and more confidence in your business.

We explore why alignment is often disruptive in the best way, how calm becomes contagious inside client relationships, and why understanding your values is one of the fastest pathways to making decisions without urgency or external approval. We also talk about pricing, integrity, and what shifts when you stop waiting for permission and start leading from intention.

What You’ll Learn:

• What values based leadership means and how Caryn uses it with clients
• Why alignment often feels disruptive and why that’s not a problem
• How calm becomes contagious and shapes client work
• How values help therapists make confident pricing decisions
• Why leading without waiting for permission changes everything

Additional Topics:

• What both coaches are hopeful about in the future of coaching
• Why boutique and intimate business models are resurging
• How Heather and Caryn think about capacity, rest, and life outside work
• The fear-based questions clients often avoid and how to use them
• Behind-the-scenes conversations about speaking, workshops, and live events

If you’re ready to apply values based leadership inside your MFR business and create a calm, confident, fully booked practice, explore Heather’s Foundations Coaching Program at www.themfrcoach.com/foundation. You can also grab a seat at the next free webinar at www.themfrcoach.com/webinar.

If you want a quiet, grounding space to step away and reconnect with yourself, you can book a stay at Heather’s beach house on the Oregon Coast at https://beachbungalow4.com/.

Guest Contact Information

Connect with Caryn Gillen — Business Coach & Leadership Coach | Website

 

**This podcast is not medical advice and is not a substitute for consultation with an appropriate medical professional. We make no representations as to any physical, emotional, or mental health benefits that may be derived from listening to our podcast. Likewise, we do not make any representations or guarantees as to any possible income, business growth, additional clients, or any other earnings or growth benefits that may be derived from our podcast. Any testimonials, examples, or other results presented are the experiences of one client. We do not represent or guarantee you will achieve the same or similar results. You understand and agree you are solely responsible for any decisions you make from the information provided.**

 

The MFR Coach’s Podcast includes affiliate links in its show notes. This means we may earn a commission if you click on or make purchases via the links in our show notes.

If You’re Coming to Cervical Thoracic, Come Have Lunch With Me

If you are attending Cervical Thoracic in the Sedona area, or if you live nearby, I am hosting a free lunch and book signing and you are invited.

This is a casual, in person gathering for current students, past students, podcast listeners, and any Myofascial Release therapist who wants to connect in real conversation about business growth, client commitment, and building a fully booked practice.

No presentation.
No hands on training.
No pressure.

Just lunch, connection, and meaningful conversation.

Event Details:

Saturday, February 21
12:30 to 2:30 pm
Camp Verde Room
Cliff Castle Casino Resort
Verde Valley, Arizona

I will have signed copies of my books available, and you are welcome to bring a friend.

Whether you are fully booked, just getting started, or somewhere in between, you are welcome at the table.

If you know another therapist who will be in the area, forward this episode to them and invite them to join us.

If you'd like to RSVP please email: clientcare@themfrcoach.com

Learn more about working with Heather Hammell, The MFR Coach®:
www.themfrcoach.com/foundation

Upcoming Webinar:
The Real Reason MFR Clients Don’t Commit After the First Session
Register at: www.themfrcoach.com/reason

EP. 278 The Making of Feel and Heal. Gabrielle Provost on Healing Chronic Pain and Empowering Clients With MFR Self Treatment

In this episode of The MFR Coach Podcast, I talked with MFR therapist and author Gabrielle Provost about myofascial release self treatment and how her new illustrated guide helps clients build empowered self care at home. 

We explore how self treatment supported her recovery from years of chronic pain, why awareness is essential to this work, and how her new book helps readers build a clear, accessible home practice.

What You’ll Learn:

• How Gabrielle used MFR self treatment to support her recovery
• Why awareness shapes the effectiveness of MFR
• How her illustrated guide supports beginners and experienced clients
• Why she created custom therapy balls for the book
• Her vision for increasing access to MFR
  
  

Additional Topics:

• How she stayed committed while creating the guide
• How filmmaking influenced her teaching style
• How she approached shipping and logistics
• How therapists can offer the book to clients
  
  

Purchase the Book at https://feelandheal.com/. Use code MFRCOACH20 for 20% savings.

Connect with Gabrielle Provost, owner of L’autre voie MFR in Montreal, Qc and Author | Website

 

**This podcast is not medical advice and is not a substitute for consultation with an appropriate medical professional. We make no representations as to any physical, emotional, or mental health benefits that may be derived from listening to our podcast. Likewise, we do not make any representations or guarantees as to any possible income, business growth, additional clients, or any other earnings or growth benefits that may be derived from our podcast. Any testimonials, examples, or other results presented are the experiences of one client. We do not represent or guarantee you will achieve the same or similar results. You understand and agree you are solely responsible for any decisions you make from the information provided.**

 

The MFR Coach’s Podcast includes affiliate links in its show notes. This means we may earn a commission if you click on or make purchases via the links in our show notes.